Türkçe
Anımsa — Support
One address for problems, questions and suggestions.
Email:
dogukanka95@gmail.com
Anımsa is built by one developer; replies usually arrive within a few
working days. If you are reporting a bug, please include your device model,
OS version and the sentence you typed — it makes the problem far easier to
find.
Common questions
A reminder did not go off
Check that notification permission is granted. On Android, battery
optimisation can also put the app to sleep: remove the restriction under
Settings → Apps → Anımsa → Battery. On iPhone, check
Settings → Notifications → Anımsa and your Focus settings.
My calendar events do not show up
Calendar access is a separate permission you grant in the app's settings.
The link is read-only: Anımsa never writes to your calendar
and never deletes anything.
My sentence was understood incorrectly
Anımsa shows everything it understood on a confirmation card before saving,
so you can correct it there. If a phrasing is regularly misread, write to us
and we will fix it.
Changing the app language
Anımsa speaks twelve languages and the language is changed in the app's own
settings — you do not have to change your phone's language.
Deleting your account and data
If you never signed in, your reminders live only on your
phone. Uninstalling the app removes them from the device and there is nothing
on our side to delete — nothing is sent to the server unless you turn sync
on.
If you turned sync on, you have an Anımsa account tied to
your Google or Apple sign-in. The fastest way to delete it is from inside the
app:
Settings → Sync → Delete account and data
That single step deletes your account, along with every reminder, tag,
preference and device record stored on our server; the sign-in account itself
is removed at the same time. It takes effect immediately and cannot be
undone. The copy on your phone stays where it is — uninstall the app
to remove that.
I can't get to the app and want to request
deletion
If you lost your phone, uninstalled the app, or would rather not reinstall
it, you can have your account deleted by email instead:
Deletion requests:
dogukanka95@gmail.com
Write from the email address you used to sign in to
Anımsa and put "Account deletion request" in the subject. That address is
what identifies your account, so we ask for no other verification — but from
a different address we cannot safely tell which account to delete.
We confirm that we received your request and complete the deletion as
soon as possible, and within 30 days at the latest. The
result is the same: your account and all of your data on the server are
permanently deleted.
If you chose "Hide My Email" when signing in with Apple,
write from the @privaterelay.appleid.com address Apple gave you —
that is the address we see.
After deletion none of your reminders remain on the server. Details are in
the privacy policy.